One System Of Record.
Run For You.

That is what paid discovery answers, and we recommend with reasons rather than by default. When the way you work is the advantage — pricing rules, scheduling logic or a production flow a packaged model would flatten — we build a custom operational system around it and integrate the accounting and payroll tools you keep. When an established ERP already fits most of what you do, we implement and customise Odoo or ERPNext and run it for you under the same managed service. Either way the data stays yours and the plan is written down before engineering starts.

Your accounting and payroll run on the tools you already trust. The ERP feeds them — invoices, bills, inventory valuation and labour — through an integration, so nothing is keyed twice and the general ledger stays where your accountant expects it. Where a client wants finance inside the ERP, that is a scoped phase with its own controls and sign-off, planned with the people who close your books.

Hosting where agreed, monitoring, backups with a rehearsed restore, security and version updates applied on a cadence, and a defined monthly support allowance stated in hours, with a named owner on our side. Hours used and remaining are reported each month. New modules, new integrations and major changes are enhancements — scoped, priced and approved separately — so the monthly fee stays predictable for both sides.

Three lines, each on its own. Discovery is a fixed, paid engagement. Implementation is priced per phase and invoiced up front or at milestones. The managed service is a monthly fee sized to the hosting you choose and the support allowance you need. Scope drives all three, and the 30-minute call is where a real number gets put on it. The platform subscription for Odoo or ERPNext, where one applies, is the vendor's and is billed on your own account.

Your data stays yours under every ownership model, and the records are exportable. For a custom build you can own it outright. For an implementation on Odoo or ERPNext, the platform is licensed by its vendor, and the customisations, integrations and configuration we write for you can be transferred to you. The model is settled in the agreement before engineering starts — our ownership page sets out the options.

Where the agreement says. That can be the vendor's cloud, a Canadian cloud region when you need Canadian hosting, or infrastructure you already run. Hosting is decided in discovery against your data-handling requirements and what your own client agreements commit you to, and it is written into the managed service.

Discovery lists every source: the old system's tables, the spreadsheets beside it and the records that only exist in someone's inbox. Each one gets an owner, a mapping and a reconciliation check, and phase one migrates only what phase one needs. Cut-over happens once the reconciled counts match and the people who use the data have signed off, with the old system kept readable until they are confident.