The Layer Between Everything Else.
Sooner or later a business needs a system to talk to another system: your software to a customer's, a vendor's platform to your operation, your data to a partner who wants it on their terms. We build and operate that layer — with the failure cases handled, because integrations do not fail at the happy path.
The Symptoms, Before the Diagnosis.
A customer wants to integrate with you
A larger client asks for an API, a feed or a webhook, and the honest answer today is a spreadsheet emailed monthly. The request is usually a signal about which vendors they intend to keep.
The integration you have breaks quietly
Records stop syncing and nobody notices for a week, because a failed job logs somewhere nobody reads. The cost is not the outage, it is the reconciliation afterwards.
The platform has an API you cannot use
Documentation exists, credentials exist, and nobody in the business can turn that into a working, monitored connection that survives a token expiry at two in the morning.
Everything is point-to-point
Five systems wired directly to each other in a tangle nobody can draw. Every new connection makes the next one harder, and no one can say what breaks if one is changed.
Custom API Development, in Scope.
Scope is set against your operation, not against this list — but this is the shape of a build in this line.
APIs built to be consumed
Versioned, authenticated, documented, with pagination and error responses that tell the caller something useful — the difference between an API a partner can integrate against and one that generates support tickets.
Webhooks that survive reality
Idempotent handling, signature verification, retries with backoff and a dead-letter path, because webhooks arrive twice, arrive late, and arrive while you are deploying.
Integrations against third-party platforms
Accounting, CRM, field, payment and supplier systems connected with rate limits respected, credentials rotated properly, and schema changes detected rather than discovered by a user.
Monitoring that notices before you do
Sync health, failure alerts and a reconciliation view, so a broken connection is a notification on the day rather than a discovery at month end.
We design the failure path first. What happens when the token expires, the endpoint rate-limits, the payload arrives twice, or the vendor ships a schema change on a Friday — those cases are the integration; the successful call is the easy part and almost never where the money goes.
We also keep a written record of what talks to what, and why. Most integration pain in an established business is not technical, it is that nobody can draw the current picture, so every change is made with fingers crossed.
What It Looks Like When It Works.
Systems that exchange data reliably, with failures that announce themselves, credentials that rotate without an outage, and a documented picture of what connects to what — so the next integration is an addition rather than an excavation.
- We do not scrape a platform that offers a supported API, and we will tell you when a system genuinely has no supported way in rather than building something fragile and calling it an integration.
- We do not build an integration nobody will monitor. If there is no plan for who sees the alerts, the connection will fail silently and we would rather solve that before it is built.
- We do not own your vendor relationships. Where a platform's limits are the constraint, that is a commercial conversation we can help you have, not one we can engineer around.
Quote → paid
QuotingAI · AltaPro AI's own product, not client proof
Our own multi-tenant SaaS: payment state reconciled against Stripe rather than inferred from a user's journey, so a browser closing mid-flow or a webhook arriving twice does not produce a proposal marked paid that is not. Our product, listed separately from client results.
Custom API Development, Answered.
Can You Build an API for Our Existing System?
Usually, and where that is genuinely impossible we will say so rather than building something fragile around it. The limiting factor is not normally the age of the system, it is whether the data inside it can be reached in a supported way — which is one of the first things discovery establishes.
What Happens When a Vendor Changes Their API?
It gets detected rather than discovered by a user. Contract checks and monitoring mean a schema change surfaces as an alert; whether we then handle the fix depends on whether you have us operating the integration or have taken it in-house, and both are normal.
Do You Work With Systems We Did Not Build?
Frequently. Integration work almost always involves at least one system somebody else built, sometimes several, and reading an unfamiliar codebase or a vendor's documentation carefully is a large part of the job.
Start with the operation, not the software
Book a 30-Minute Call.
30 minutes. We map how work moves through your business today, show you where it leaks, and hand you a costed plan — whether you build it with us or not.
Edmonton, Alberta · No commitment · 587-937-6948
Where To Go Next.
Up a level
Systems Integration
Accounting, CRM and field systems wired so nothing is retyped.
More In This Series
Accounting Integrations
QuickBooks, Sage and Xero wired up so nothing gets entered twice.
Data Migration & Consolidation
History moved across intact, duplicates resolved, reconciled against the old system.
Also Worth A Look